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CRM at the Speed of Light

ebook

Updated to reflect the major changes in Customer Relationship Management (CRM) in the last few years, this third edition of CRM at the Speed of Light: Capturing and Keeping Customers in Real Time is a must-read for executives looking to leverage the latest technologies on the market to reach and retain customers. Learn CRM concepts, discover what tools are available and which ones are suitable for your business, and get practical, expert advice on avoiding common pitfalls.


Expand title description text
Publisher: McGraw-Hill Education Edition: 3

OverDrive Read

  • ISBN: 9780072264401
  • Release date: July 31, 2006

PDF ebook

  • ISBN: 9780072264401
  • File size: 4704 KB
  • Release date: July 31, 2006

Formats

OverDrive Read
PDF ebook

Languages

English

Updated to reflect the major changes in Customer Relationship Management (CRM) in the last few years, this third edition of CRM at the Speed of Light: Capturing and Keeping Customers in Real Time is a must-read for executives looking to leverage the latest technologies on the market to reach and retain customers. Learn CRM concepts, discover what tools are available and which ones are suitable for your business, and get practical, expert advice on avoiding common pitfalls.


Expand title description text